Privacy Policy
How information is handled when you visit this website or call the number on it.
What this policy covers
This policy describes how West Chester Express Plumbing, an advertising and referral service, handles information when you visit expressplumberwestchester.com or call the number on it. It was last updated on 1 October 2026.
Information you give us
This website has no forms, accounts or sign-ups. The way to reach us is by telephone or by sending an email to contact@expressplumberwestchester.com. If you call, the number you call from, the time and length of the call, and what you say may be received by us and by the service provider who answers. If you email, we receive your email address and whatever you choose to write.
Call recording
Calls placed to the number on this website may be recorded and monitored by us or by the call-handling and provider partners we use, for quality, dispute resolution and training purposes. You will be told at the start of a call if it is being recorded. If you do not want to be recorded, tell the person who answers or end the call.
Information collected automatically
Like most websites, the hosting service may log technical information such as IP address, browser type, pages requested and time of access. This information is used to keep the site secure and working. This site does not use advertising cookies of its own. The Google Maps embeds on some pages are provided by Google and may set cookies or collect information under Google's own policies.
How information is used and shared
Call information is used to connect you with a service provider, to measure whether the service is working, and to resolve disputes. It may be shared with the provider who takes your call and with the vendors that operate call routing and tracking. We do not sell your email address. We may disclose information if the law requires it.
Retention and your choices
Call records and emails are kept for as long as needed for the purposes above, and then deleted or anonymized. You may ask what information we hold about you, or ask us to delete it, by emailing contact@expressplumberwestchester.com. We will respond within a reasonable time and tell you if we cannot fulfil a request.
Children and changes
This site is not intended for children under 13 and we do not knowingly collect their information. If this policy changes, the updated version will appear on this page with a new date.